Customer Service Representative in Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Are you passionate about delivering exceptional customer experiences? This exciting opportunity with Cross Border Talents is a great fit for you

About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a key member of our support team, you will play a vital role in ensuring that our clients receive the highest level of service and support.

Key Responsibilities:
  • Provide top-notch customer support via phone and email
  • Resolve customer inquiries and issues in a timely and professional manner
  • Maintain accurate records of customer interactions and feedback
  • Utilize problem-solving skills to resolve complex customer issues
Requirements

To be successful in this role, you will need:

  • Florence in Swedish, Finnish, or Norwegian (C2 Level or Native)
  • Good knowledge of English (B2 level)
  • Typing speed of 25 words per minute
  • Availability to work rotating shifts
  • Good computer skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary: €35,000 - €45,000 per annum
  • Meal vouchers
  • A fixed-term, renewable employment contract
  • Company events and social activities
About Cross Border Talents

We are a global leader in providing top talent to businesses across Europe. Our mission is to connect professionals with exciting opportunities and help them grow their careers. With our extensive network and expertise, we are confident that we can find the perfect match for you.



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