Claims Administrator
3 semanas atrás
Hiscox is seeking a Claims Administrator to support our team in Brussels in managing their Claims administration by providing an efficient, high-quality administrative service.
Key Responsibilities:
- General administrative duties such as scanning, photocopying, profiling, issuing documentation, and mailbox monitoring.
- Accurate, timely, and efficient data entry and quality checking of claims information as per Hiscox standards.
- Open a new "account" for each claim, into the system to help with efficient processing of the claim.
- Prepare the payment of claims and providers' invoices in the system.
- Print, process, and dispatch standard letters and emails as required.
- Own the process for managing a number of borderau for our European MGA business.
- Support data cleansing and mass change processing projects.
- Liaising with internal and external parties to respond to and resolve queries within processing deadlines.
- General contact with brokers and clients (if applicable) always providing a great customer experience.
- Providing support to other teams to cover absences and peak workloads.
- Contributing to technical support and procedural best practice and support.
Your Profile:
- Baccalauréat
- Experience with claims handling or in the insurance industry are an advantage.
- Fluent in Dutch, French, and English.
- Customer Focus
- Organizational skills to enable you to keep track of priorities and a get it done attitude
- Good interpersonal skills
- Accuracy and attention to detail and quality to produce high-quality output
- Good IT Skills
What We Offer:
- Team spirit, open feedback culture, flat hierarchies, and creative freedom;
- Internal and external trainings;
- Promoted work-life balance through home office options and sabbaticals;
- Attractive remuneration consisting of fixed and variable components;
- Many social benefits, such as pension plans and travel allowances.
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