Customer Service Representative
4 semanas atrás
Welcome to Work International, a global leader in outsourcing. We offer a unique opportunity for Customer Support Agents to join our team in sunny Lisbon, Portugal.
Job OverviewWe are seeking highly motivated and skilled individuals to provide exceptional customer support to our clients. As a Customer Support Agent, you will be responsible for handling customer inquiries via email, chat, and phone in a friendly, effective, and professional manner.
Responsibilities- Provide top-notch customer service, responding to customer inquiries in a timely and efficient manner
- Work collaboratively with colleagues to resolve customer issues and meet expectations
- Show flexibility and adaptability in a fast-paced, changing environment
- Develop strong relationships with customers and colleagues through excellent communication skills
To succeed in this role, you should possess the following skills and qualifications:
- Fluency (C2 level) in Norwegian language
- Good knowledge of English (B1-B2 level) required
- Basic computer skills, with advanced coding skills preferred
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- EU citizenship or work permit for Portugal
We offer a comprehensive benefits package, including:
- A competitive fixed monthly salary: €2,500 per month
- Relocation package, including free accommodation in our company apartment
- Free Portuguese language lessons
- Private health insurance
- Professional growth development opportunities
- Employee Relations department support
Living in Portugal offers many advantages, including a warm climate, beautiful beaches, mountains nearby, and a low crime rate. With most Portuguese people speaking English, you don't need to be fluent in Portuguese to live there. Employers must also pay employees a meal allowance for each workday, which is tax-free.
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