Multilingual Customer Service Representative

1 semana atrás


Lisboa, Lisboa, Portugal TalenTrail Tempo inteiro
Customer Service Job OpportunityJob Overview:

We are seeking a highly skilled Multilingual Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional support to our content creators through multiple communication channels.

  • You will be the primary point of contact for our content creators, ensuring that their needs are met and issues are resolved promptly and efficiently.
  • In this role, you will need to communicate effectively with our clients in both Turkish and English, requiring strong language skills and cultural understanding.

Key Responsibilities:

  • Provide pre and post-sales support for all self-service products.
  • Identify trends and solve problems facing multiple SMB clients.

Requirements:

  • Fluency in Turkish (must be C2).
  • Communicative level of English (B2).
  • Portuguese residency (work permit) for Portugal.
  • Ability to communicate clearly and effectively.

Benefits:

  • Comprehensive relocation package for international candidates.
  • Opportunity to work remotely in the Lisbon area.
  • Initial contract with a duration of 12 months, with the possibility of becoming permanent after 2 years.


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