German Speaker Customer Service Representative Night Shift Opportunity
2 semanas atrás
Role Overview: EVA Global is seeking a highly skilled German speaker to join our vibrant customer experience team in Malaga or Lisbon, Spain. This full-time position involves providing exceptional customer service through phone, email, chat, and social media interactions.
About the Role: As a key member of our team, you will be responsible for engaging with customers, resolving issues, and delivering solutions that meet their needs. Your primary language is German, and English fluency is also required. If you possess excellent communication skills, a passion for customer satisfaction, and the ability to work effectively in a fast-paced environment, we encourage you to apply.
Your Responsibilities:
- Deliver outstanding customer experiences through personalized support and proactive issue resolution.
- Engage with customers via phone, email, chat, and social media to address their inquiries and concerns.
- Collaborate closely with our team members, including Team Leaders and Customer Success Representatives, to ensure seamless support and effective problem-solving.
What We Offer:
- A competitive salary range: $45,000 - $65,000 per annum, commensurate with experience and qualifications.
- Excellent opportunities for career growth and professional development within EVA Global.
- A dynamic and supportive work environment that fosters collaboration and innovation.
Requirements:
- Fluency in German (native level) and English (professional level).
- A minimum of one year of experience in a customer-facing role, preferably in a contact center or similar environment.
- Proficiency in Microsoft 365 and willingness to learn new technologies.
Why Join EVA Global? At EVA Global, we value diversity, inclusivity, and employee well-being. Our company culture encourages teamwork, creativity, and continuous learning. If you're passionate about delivering exceptional customer experiences and contributing to a dynamic team, we look forward to hearing from you.
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