Senior IT Infrastructure Specialist
1 semana atrás
We are seeking a skilled IT professional to manage our hosting and infrastructure services. This role focuses on providing Level 2 or Level 3 support for IT hosting and infrastructure services, with a strong emphasis on technical expertise and collaboration with application and infrastructure teams.
Responsibilities:
- Provide Level 2 or Level 3 support for IT hosting and infrastructure services.
- Manage relationships with hosting partners, ensuring service delivery and documentation.
- Collaborate with application and infrastructure teams to resolve issues.
- Oversee hosting processes, incident management, and infrastructure changes.
- Participate in hosting projects and service patch management.
- Maintain and create infrastructure documentation.
- Ensure that monitoring systems meet organizational requirements.
- Support Citrix environments (training provided).
Profile
- Experience in IT infrastructure management and hosting services.
- Proficiency in infrastructure monitoring platforms.
- L2/L3 support experience in IT services.
- Ability to manage infrastructure changes and work with hosting providers.
- Knowledge of VMware, Citrix, and Netscaler tools.
- Project management skills and familiarity with ITIL practices.
- Fluent in English.
About Inetum
Inetum is a European leader in digital services, with a team of 28,000 consultants and specialists striving to make a digital impact for businesses, public sector entities, and society. We aim to contribute to our clients' performance and innovation, as well as the common good.
We are present in 19 countries with a dense network of sites, partnering with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by our ambition for growth and scale, we generated sales of 2.5 billion euros in 2023.
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