Customer Support Expert

Há 6 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

Role Overview

As a German Customer Support Agent, you will play a critical role in ensuring customer satisfaction by providing exceptional support and resolving issues efficiently.

Key Responsibilities:

  • Resolve customer inquiries and complaints via phone, email, and chat.
  • Identify and troubleshoot customer issues, providing effective solutions.
  • Collaborate with other specialists to resolve complex cases.
  • Maintain accurate records of customer interactions and document resolutions.

Essential Skills and Qualifications:

  • Native or proficient in German language.
  • Strong communication and interpersonal skills.
  • Proven track record in Customer Service or related field.
  • Ability to work independently and as part of a team.


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