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At Blu Selection, we are seeking a highly motivated and experienced Financial Customer Support professional to join our team in Lisbon. As a key member of our customer experience team, you will be responsible for providing exceptional support to clients via email or phone, while also performing various tasks related to banking activities.
Responsibilities:- Offer first-class technical support to clients
- Provide assistance on customers' banking-related queries
- Perform other tasks related to the banking activity according to project needs
- Coordinate office activities and operations to ensure efficiency and compliance with company policies/procedures
You will work in a multicultural team environment alongside a diverse group of professionals. To succeed in this role, you must be a native French speaker and have excellent written communication skills in French.
Requirements:- Native French speaker
- Excellent written communication skills in French
- Motivated and committed to work
- Previous experience in Customer Service or credit recovery is a plus
We offer a competitive compensation package, including a permanent contract, working hours from Monday to Saturday, rotating shifts from 8 am to 6 pm, a gross monthly salary of €890, meal vouchers, reimbursement of some transportation costs, and private health insurance.