Pharmaceutical Safety Services Specialist

Há 6 dias


Oeiras, Lisboa, Portugal IQVIA Argentina Tempo inteiro

Job Description:

As a Medical Information and Adverse Event Intake Specialist, you will be responsible for:

  • Providing phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support.
  • Receiving, triaging, reviewing, and processing Lifecycle safety operational data.
  • Performing data entry for tracking and Lifecycle safety databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations.
  • Building a positive, collaborative team environment with Lifecycle safety team members, leading by example, providing training and mentoring for less experienced team members and operations staff.

You will also establish and maintain effective team project service operations communications and liaise with Project Managers by proactively identifying issues and proposing solutions.



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