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Hotel Operations Coordinator

2 semanas atrás

Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro
Discover a rewarding career at Meliá Hotels International S.A.

About Us: We are a luxury hotel chain with a global presence, committed to providing exceptional experiences for our guests. Our hotels offer modern design and excellent service, making us the perfect choice for business and leisure travelers alike.

Your Mission: As a Hotel Operations Coordinator, you will play a vital role in supporting the Housekeeping team in organizing and delivering supplies and materials to streamline daily tasks. You will also be responsible for reporting any damage or issues to your immediate supervisor.

Responsibilities:

  • Attend to guest needs or concerns
  • Provide materials to housekeepers or guests, such as pillows, cribs, or comforters
  • Assist in room disassembly tasks, such as removing curtains, mattresses, furniture, etc.
  • Keep guest room corridors clean and tidy
  • Prepare office areas with necessary supplies and maintain them according to daily needs
  • Check for technical or safety issues in guest rooms and report them to maintenance
  • Deliver and retrieve items loaned to guests, such as irons and ironing boards
  • Ensure the supply of clean linens to offices or designated areas
  • Maintain regular communication with housekeepers and other departments
  • Remove dirty linens from guest floors, ensuring it is kept separate from clean linens and preventing cross-contamination
  • Receive laundry orders and count them, if necessary
  • Remove trash from offices, carts, or rooms as needed or requested
  • Receive orders and keep them organized in the appropriate storage area
  • Support the Housekeeping team in any special tasks that may arise
  • Assist in cleaning outdoor areas, windows, or any elements that may be required

Requirements:

  • Minimum 1 year of experience in a similar role
  • Good level of Portuguese
  • Quality and customer service oriented

About Us: At Meliá Hotels International S.A., we value our employees and strive to create a positive work environment. We believe in equal opportunities between women and men in the workplace and promote diversity and inclusion among our employees. We are committed to sustainable growth and social responsibility, and our motto is 'Towards a sustainable future, from a responsible present'.

Why Work With Us? Join our team and become part of a dynamic and growing company. We offer competitive benefits, flexible compensation, and exclusive discounts on a wide variety of products and services. If you want to be part of a global family where everyone feels valued and respected, apply now