Capgemini Workplace Systems Management Specialist

Há 4 dias

Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

Job Overview



The ideal candidate for this position will be responsible for the definition and maintenance of Standard Configurations and good practices on the usage of devices at Richemont. This role requires strong technical skills, including knowledge of computing devices, networking, cyber security, and cloud computing.



About the Role

  • This is a unique opportunity to work with a prestigious luxury industry client in Lisbon, Portugal.
  • The successful candidate will be part of Capgemini's team, contributing to the development of modern solutions and innovative technologies.
  • You will be working closely with technical teams supporting hardware in our catalogues and ensuring proper Hardware Asset Management of Workplace Devices.
  • This role offers excellent opportunities for growth and professional development within a dynamic and innovative company.


Responsibilities



Key responsibilities of this role include:



  • Contribute to the definition and maintenance of Standard Configurations and good practices on the usage of devices at Richemont.
  • Define, publish and maintain Hardware Catalogs for all type of devices in scope.
  • Be the single point of contact to vendors for Hardware Catalogues of devices.
  • Perform or coordinate tests to validate new hardware.
  • Maintain the main communication channels with the community of technical teams supporting the hardware in our catalogues.
  • Measure adoption and compliance to Standards.
  • Facilitate the B2B integration of vendor's platforms with internal asset management systems.
  • Develop tools and middleware for B2B integration and for automation of asset management processes.
  • Manage vendor escalation of issues with catalogs.
  • Define personas and mapping of models to roles with the collaboration of all stakeholders.
  • Administer portals for catalog and procurement of Hardware.
  • Structure the data collection and generate or collect reports for analysis of expenditure and adoption of devices in the Group.
  • Facilitate the B2B integration of vendor's portal with internal asset management systems.


Requirements



  • Bachelor's or Master's degree in information technology or computer science or equivalent experience.
  • Certifications Amazon Web Services Practitioner, Security Knowledge or Certifications, Automation/Scripting Certifications.
  • Excellent knowledge of the market of computing devices in the following domains: Computers and Tablets, Smartphones, Printers, Meeting Room equipment.
  • Familiarity with offerings and technical specs of products of the common brands such as Dell, HP, Apple, Logitech, Poly, Crestron and Jabra.
  • Strong foundations on networking, cyber security and cloud computing.
  • Scripting in PowerShell or Python. Any additional coding experience is welcome.
  • Data analysis and reporting.
  • Experience with Service Now for Service Management and Asset Management.
  • Knowledge on PowerApps and low code development platforms is a plus.
  • Fluent in English. Speaking French is a plus.
  • Writing documentation for technical peers and for end users in simple and clear terms.
  • Requirements gathering.
  • Strong customer-orientation and drive to providing high-quality services and products.
  • Autonomy in managing your own projects and lead a group of people to achieve a common result.
  • Familiarity with Agile ways of working.
  • Familiarity with common tools to organize work and share information, like Jira, Confluence, Teams, Sharepoint and Service Now.


Benefits



This role offers an attractive salary ranging from 50000 to 90000 euros per year, depending on experience, along with additional benefits including comprehensive health insurance, retirement plans, paid time off, and career advancement opportunities within Capgemini.



How to Apply



If you are a motivated individual with a passion for IT and innovation, please submit your application, including your resume and cover letter, to apply for this exciting opportunity.

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