Workplace Systems Management Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

Job Summary

Capgemini is seeking a highly skilled Workplace Systems Management Engineer to join its Lisbon team. The ideal candidate will have a strong background in information technology and computer science, with experience in asset management, endpoint and configuration management, and end-user computing.

Key Responsibilities

  • Contribute to the definition and maintenance of standard configurations and good practices on the usage of devices at Richemont.
  • Define, publish, and maintain hardware catalogs for all types of devices in scope.
  • Perform or coordinate tests to validate new hardware.
  • Ensure proper hardware asset management of workplace devices.
  • Maintain communication channels with technical teams supporting hardware in catalogues.
  • Measure adoption and compliance to standards.
  • Facilitate B2B integration of vendor's platforms with internal asset management systems.
  • Develop tools and middleware for B2B integration and automation of asset management processes.
  • Manage vendor escalation of issues with catalogs.
  • Define personas and mapping of models to roles with collaboration of all stakeholders.
  • Administer portals for catalog and procurement of hardware.
  • Structure data collection and generate or collect reports for analysis of expenditure and adoption of devices in the Group.

Requirements
  • Bachelor's or Master's degree in information technology or computer science or equivalent experience.
  • Certifications in Amazon Web Services Practitioner, Security Knowledge, or Automation/Scripting.
  • Excellent knowledge of computing devices in domains such as computers, tablets, smartphones, printers, and meeting room equipment.

About Capgemini
Capgemini is a global leader in consulting, technology services, and digital transformation. We help our clients transform in response to the changing needs of their customers, stakeholders, and markets.

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