French-Speaking Beauty Customer Service Representative
2 semanas atrás
Customer Service Role for Beauty Brand
We are seeking a French-speaking customer service representative to join our team at Cross Border Talents. This is a fully remote position, allowing you to work from the comfort of your own home. As a customer service representative, you will be the main point of contact for our customers, ensuring an exceptional service experience. Your responsibilities will include managing after-sales inquiries, processing refunds, and resolving issues. You will also be responsible for responding to product-related inquiries and offering expert advice on cosmetics. Additionally, you will engage in upselling and cross-selling to enhance customer satisfaction and boost loyalty.
Requirements
C2-level French (spoken and written)
B2-level English
Must already reside in Portugal (between Coimbra and Algarve)
EU citizenship or a residence permit for Portugal
Why Work with Us?
As a customer service representative for our beauty brand, you will have the opportunity to gain valuable experience in customer service while working in a supportive environment. You will be part of a dynamic team that is passionate about delivering exceptional customer service. We offer a competitive salary and the flexibility to work from home, making this a great opportunity for those who value work-life balance.
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