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  • Technical Support Specialist

    3 semanas atrás


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Technical Support Specialist for Global Organizations

1 semana atrás


Lisboa, Lisboa, Portugal Smartrecruitments Tempo inteiro

Join us at Smart-Recruitments, a specialized recruitment company with a worldwide reach.

We offer fast and efficient recruitment solutions that cater to the needs of leading companies across all industries.

We're currently looking for a skilled Technical Support Specialist to join our team.

This role requires someone who can provide top-notch support to our clients, working closely with them to resolve technical issues and ensure seamless communication throughout the process.

Key aspects of this position include:

  • Providing expert technical support to clients, identifying and resolving issues in a timely manner
  • Maintaining effective communication with clients and internal teams to ensure smooth issue resolution
  • Collaborating with partners to deliver a world-class support experience, focusing on customer satisfaction and proactive problem resolution
  • Contribution to continuous improvement of support processes and overall customer experience through feedback channels

Requirements for this role include fluency in French and English, excellent interpersonal skills, and a strong background in technical support or a related field.