IT Infrastructure Specialist

Há 1 mês


Porto, Porto, Portugal Devoteam Tempo inteiro

About Devoteam

Devoteam is a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B.

We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people.

We are proud of the culture we have built together. We are proud of our people at the service of technology. We are proud of our diverse environment.

Because we are #TechforPeople.

About the Job

We are looking for a skilled IT Infrastructure Specialist to maintain and administer our platform and its related monitoring components.

The ideal candidate will have experience with Microsoft technologies and applications, including SharePoint, Teams, PowerPlatform, and PowerShell.

Responsibilities include:

  • Maintaining narrow relationships of cooperation with other entities and teams of the Infrastructure department
  • Providing operational maintenance and administration of the platform and its related monitoring components
  • Performing technical design of new infrastructure or technical products
  • Ensuring the resolution of Level 2 and 3 user incidents on all O365 and OnPrem SharePoint
  • Providing level 3 expertise on complex operational incidents and performing diagnostics to identify the causes of malfunctions and propose corrections and workarounds
  • Escalating to vendors like Microsoft, Trend Micro, etc, major incidents
  • Coordinating and testing the change management process to configure new SharePoint applications on the M365 tenant
  • Providing operational reporting's based on PowerBI
  • Automating operational tasks with Powershell, PowerAutomate and PowerApps
  • Migrating SharePoint onprem sites to Office 365
  • Defining and implementing the rules for good management and usability of systems or products and qualifying them from a technical point of view
  • Contributing to the execution of capacity planning actions or even ensuring responsibility for them on delegation of its manager
  • Proposing solutions to improve system performance
  • Ensuring proper product implementation to achieve the right level of service quality consistent with the Service Agreement (SLA) requirements of their area of responsibility
  • Ensuring expertise in his field, proposing and managing developments in line with functional or technical needs by:
  • performing technology watch on products
  • participating in studies or evolutions in the general technical architecture and in the qualification of IT platforms
  • interface with experts in other fields

Requirements

The ideal candidate will have:

  • Degree in Computer Science, Information Systems or similar
  • Relevant experience in a similar role (ideally 5-8 years)
  • Experience and interest for the administration activity
  • Solid knowledge of Microsoft technologies and applications
  • Solid knowledge of Sharegate; MS Graph and SharePoint API
  • Excellent knowledge of Collaboration platforms (SharePoint, Teams, PowerPlatform)
  • Excellent knowledge of PowerShell or other scripting languages
  • Good knowledge of Zabbix or other monitoring tools
  • Good knowledge of networking concepts (firewall, load balancers)

Language Requirements

Good level of English (B2 -mandatory); Good level of French (A2 – big plus)


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