Remote Customer Service Representative in Portugal

1 dia atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

We are seeking a highly skilled and motivated Dutch speaking Remote Customer Support Agent to join our dynamic team at TN Portugal. As a key member of our team, you will be responsible for providing exceptional customer experiences while working remotely. This is a fantastic opportunity to develop your skills and contribute to the success of our organization.

About the Role

This full-time position involves working as part of a remote team, providing support to customers via phone, email, and chat in Dutch. You will utilize various tools to find effective solutions for customer challenges and collaborate with your team to enhance overall service delivery. If you're a motivated and enthusiastic individual looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities
  • Provide excellent customer support via multiple channels
  • Assist customers in resolving their inquiries and issues promptly
  • Utilize support tools to find effective solutions for customer challenges
  • Create a positive and welcoming experience for every customer interaction
  • Document feedback and customer interactions to help improve our services
Requirements
  • Fluent in Dutch and proficient in English
  • Previous experience in customer service or a similar role is preferred
  • Excellent communication skills and a friendly, approachable demeanor
  • Ability to work independently and efficiently in a remote setting
  • Basic computer proficiency and familiarity with customer support tools


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