Customer Experience Manager
Há 4 dias
We are looking for a Customer Experience Manager to join our Messaging team. As a key member of the team, you will own a broad product portfolio and associated roadmap, delivering delightful and creative Campaigns & Content experiences to our customers.
As a Senior Product Manager on the Messaging team, you will be responsible for contributing to the vision and design of the Campaigns & Content creation experience, working with Customer Success, Engineering, Marketing, Sales, and other PMs to ship products, understanding customer personas and building use cases to establish product requirements and roll out new features and enhancements.
You will also provide ongoing documentation of customer demands and product functionality, research industry trends to identify new product features and opportunities, and excel at solving complex technical problems and partnering with engineering to translate customer needs into shippable products.
This is an essential role with the need for a Sr. PM to be well-versed in the marketing automation landscape, and a strong collaborator who can partner across teams to deliver market-leading messaging products. The Product Team works closely with our Design and Engineering Teams and lives by user empathy daily.
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Customer Experience Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroWe are looking for a skilled Customer Experience Specialist to assist our Customer Service team in achieving sales and retention targets.As a Customer Experience Specialist, you will be an integral part of our international team, interacting with customers across various markets.Key Responsibilities:Providing excellent service to customers via phone, email,...
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Customer Experience Ambassador
Há 4 dias
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroAbout Our ClientOur client is an international company based in the Rotterdam area. They specialize in providing high-quality multivitamins and are committed to delivering exceptional customer experiences.Your RoleAs a Customer Sales Executive, you will be an integral part of our Customer Service team. Your primary responsibility will be to assist the...
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Customer Experience Manager
Há 16 horas
Lisboa, Lisboa, Portugal Pager Tempo inteiroAbout the Role:We are looking for a talented Customer Experience Manager to join our dynamic and customer-focused team. As a Customer Experience Manager, you will be responsible for delivering exceptional customer experiences through proactive engagement and timely issue resolution.Key responsibilities include owning the subscription renewal process for...
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Customer Experience Manager
Há 20 horas
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob SummaryWe are seeking an experienced Customer Experience Manager to join our team at TN Portugal. As a Customer Experience Manager, you will be responsible for providing exceptional customer support and ensuring seamless communication between Bosch and e-commerce service providers.You will work closely with commercial managers, country operations teams,...
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Customer Experience Manager
Há 4 dias
Lisboa, Lisboa, Portugal Goldenergy Tempo inteiroAbout the RoleWe're seeking a Customer Experience Manager to drive meaningful customer interactions, optimize our referral program, create customer journeys and communications, and lead efforts to reduce churn while boosting loyalty and retention.Key Responsibilities:Develop and promote the referral program, creating compelling messaging that drives...
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Customer Experience Manager
Há 3 dias
Lisboa, Lisboa, Portugal Amorim Luxury Group Tempo inteiroWe are looking for a highly skilled Customer Experience Manager to join our team at Amorim Luxury Group.Job DescriptionThis role will be responsible for:Representing the company as a Group Ambassador, ensuring all customers receive excellent service;Attracting customers to various areas of the group, promoting cross-selling opportunities;Greeting and...
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Customer Experience Manager
Há 6 dias
Lisboa, Lisboa, Portugal CLEVERLY LDA (Portugal) Tempo inteiroCLEVERLY LDA (Portugal) is looking for an exceptional Customer Experience Manager to join our team. In this role, you will be responsible for driving business growth and customer satisfaction by delivering 1:1 engagements through comprehensive Discovery and expert Recommendations.Your Key Skills and Qualifications:You must be a fluent English and Spanish...
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Customer Service Representative
Há 5 dias
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroOur Client OverviewAbroad Experience is an international company operating in the Rotterdam area. We specialize in multivitamins and provide a range of products to our customers.Job TitleSales Executive - Multivitamin SpecialistJob DescriptionWe are looking for a candidate with:Fluency in French (C1 level) and professional English skills2-4 years of...
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Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroAbout This RoleWe are looking for a seasoned Customer Sales Executive to join our team at Abroad Experience. As a critical member of our Customer Service team, you will focus on driving sales and retention efforts while maintaining exceptional customer satisfaction levels.Your Key ResponsibilitiesProvide high-quality customer service across various...
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Customer Experience Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Afa Tempo inteiroJob Overview:Savoy Signature is seeking a skilled Customer Experience Manager (CEM) to join our dynamic hotel collection.Reporting directly to the Chief Commercial Officer (CCO), the CEM will be responsible for:Assisting the Board of Directors with supervising and overseeing the strategy, planning and execution of the Savoy Signature (SS) overall Customer...
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Customer Service Representative
Há 4 dias
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroCustomer Service Representative at Customer LabsWe are seeking a skilled Customer Service Representative to join our team at Customer Labs. As an Italian-speaking representative, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions.Your primary responsibilities will include:Responding to...
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Customer Experience Manager
Há 6 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroAt Tn Portugal, we are seeking a skilled Customer Experience Manager to join our team. As a CRM Strategy Specialist, you will be responsible for ensuring every interaction with our customers is at the right time, with the right content, to the right person, and through the right channel.Key ResponsibilitiesContribute to the development and refinement of our...
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Customer Experience Manager
Há 3 dias
Lisboa, Lisboa, Portugal Zendesk Tempo inteiroCompany Overview: At Zendesk, we simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.Job Description: We're seeking a highly skilled Customer...
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Global Customer Care Associate
Há 4 dias
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroGlobal Customer Care Associate at Customer LabsWe are seeking a highly skilled Global Customer Care Associate to join our team at Customer Labs. In this role, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions.Your key responsibilities will include:Responding to customer requests via...
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Customer Experience Manager
Há 16 horas
Lisboa, Lisboa, Portugal Vantiva Tempo inteiroWe are seeking a highly skilled Customer Experience Manager to join our team at Vantiva.The successful candidate will be responsible for ensuring the efficient implementation and monitoring of after-sales service activities.The ideal candidate will possess excellent communication and interpersonal skills to work with both technical and non-technical...
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Italian-Speaking Customer Service Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroItalian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...
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Customer Experience Manager
Há 2 dias
Lisboa, Lisboa, Portugal H & M Hennes & Mauritz Gruppe Tempo inteiroJob Summary:">We are seeking a highly motivated and experienced Floor Manager to join our team. The successful candidate will be responsible for leading a team of sales assistants, analysing sales data, and overseeing store operations.">Main Responsibilities:">">Lead and motivate a team of sales assistants to achieve exceptional results">Analyse sales data...
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Global Account Manager
Há 4 dias
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroAbout UsWe are an international company operating in the Rotterdam area, offering diverse experiences and exposure to various markets. As a Global Account Manager, you will play a key role in our Customer Service team, working closely with customers to achieve their goals.Your primary responsibility will be to provide exceptional service to customers via...
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Senior International Customer Experience Manager
Há 11 horas
Lisboa, Lisboa, Portugal Triskel Consulting Tempo inteiroJob DescriptionWe are seeking a highly skilled Senior International Customer Experience Manager to join our team at Triskel Consulting. This role will play a pivotal part in nurturing and managing high-value customers within the online entertainment sector.
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International Procurement Manager
Há 5 dias
Lisboa, Lisboa, Portugal Abroad Experience Tempo inteiroWe are seeking an experienced International Procurement Manager to join our team at Abroad Experience.About the RoleThe International Procurement Manager will be responsible for managing procurement and order fulfillment activities across multiple regions.Responsibilities:Coordinate and monitor order management with vendors, including responsiveness to...