Senior EV Charging Operations Manager
1 semana atrás
Company Overview
Powerdot is a fast-growing company with a bold vision: making electric vehicle charging as simple as charging your smartphone. We aim to accelerate sustainable mobility by investing in, installing, and operating EV chargers where people spend their days.
Salary
We offer a competitive salary of €45,000 - €65,000 per annum, based on experience and location.
Job Description
As a Senior EV Charging Operations Manager, you will lead our Central Operations Team, managing multiple stakeholders, optimizing processes, and ensuring our EV charging network operates seamlessly across 6 European countries (Portugal, Spain, France, Belgium, Luxembourg, and Poland).
Responsibilities:
- Lead and Support: Help local operations teams build and optimize tools and processes to ensure uptime and world-class maintenance of our EV charging network.
- Drive Innovation: Create new processes to accelerate operations on the ground and work closely with data teams to provide actionable insights.
- Data-Driven Decision Making: Prepare and monitor reports, using data and analytics to make decisions that optimize performance and streamline processes.
- Team Leadership: Manage a team responsible for monitoring and managing Powerdot's network backlog, ensuring top performance across markets.
- Cross-functional Collaboration: Work with Marketing, Product, and other departments to define and optimize campaigns and processes that keep us ahead of the curve.
Required Skills and Qualifications
To succeed in this role, you should have:
- 2-3 years' experience in technical support, operations management, or a related field.
- A problem-solving mindset and ability to thrive in a fast-paced environment.
- Strong analytical skills and confidence working with data.
- An entrepreneurial spirit, with the ability to make quick decisions and take ownership of important tasks.
- Fluent English language skills; proficiency in French or Portuguese is a bonus.
- Based in Lisbon or willing to relocate.
Benefits
We offer a range of benefits, including private health insurance, flexible working hours, annual offsite events, and regular team-building activities. Our culture values diversity and inclusion, providing equal opportunities for all employees to speak up, challenge the status quo, and make a difference.
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