Technical Operations Manager for Electric Mobility

1 semana atrás


Lisboa, Lisboa, Portugal Powerdot Tempo inteiro

Company Overview:

At Powerdot, we aim to revolutionize the way people charge their cars by making it as simple as charging a smartphone. Our mission is to accelerate sustainable mobility by investing in and operating EV chargers where people naturally spend their days.

About Us:

We are a fast-growing company with a bold vision. We started with a simple idea: make electric vehicle charging easy and accessible to everyone.

The Role:

We're seeking an experienced Technical Operations Manager to join our Central Operations Team. This role is ideal for someone with 2-3 years of experience in technical support or operations management who is ready to take on new challenges in managing multiple stakeholders, optimizing processes, and ensuring seamless operation of our EV charging network.

Responsibilities:

  • Lead and Support: Help local operations teams across 6 European countries by building and optimizing tools and processes to ensure uptime and world-class maintenance of our EV charging network.
  • Drive Innovation: Create new processes to accelerate operations on the ground and work closely with data teams to provide actionable insights.
  • Data-Driven Decision Making: Prepare and monitor reports using data and analytics to make decisions that optimize performance and streamline processes.
  • Team Leadership: Manage a team responsible for monitoring and managing Powerdot's network backlog, ensuring top performance across markets.
  • Cross-functional Collaboration: Work with Marketing, Product, and other departments to define and optimize campaigns and processes that keep us ahead of the curve.

You Will Be Responsible For:

- Managing a team to ensure top-notch performance and motivation

- Creating new processes to accelerate operations on the ground

- Preparing and monitoring reports using data and analytics

- Collaborating with cross-functional teams to optimize campaigns and processes

Requirements:

  • 2-3 years' experience in technical support, operations management, or a related role
  • Problem-solving mindset: Thrive on finding solutions and challenging the status quo
  • Team leader experience: Managing and training teams to achieve top performance
  • Strong analytical skills: Confidence working with data and making informed decisions
  • Entrepreneurial spirit: Ability to make decisions quickly and take ownership of important tasks
  • Fluent in English; proficiency in French or Portuguese is a bonus
  • Based in Lisbon or willing to relocate

What You'll Get:

  • A competitive salary of approximately €55,000 - €70,000 per year, depending on experience
  • Private health insurance
  • Gym pass membership
  • Flexible time (you own your time)
  • Annual offsite - last year it was Tróia, Portugal, don't miss the next one
  • Recurrent team buildings in our local teams


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