Training Coordinator

1 dia atrás

Lisboa, Lisboa, Portugal Accor Hotels Tempo inteiro

Job Summary:

We are seeking a skilled Training Coordinator to join our team at Accor Hotels. As a key member of our hotel operations team, you will be responsible for developing and maintaining our training library, coordinating acquisitions, and analyzing training needs.

Responsibilities:

  • Develops and maintains the hotel's training library and coordinates acquisitions
  • Analyses training needs in the hotel and prioritises such needs for the Training Manager to review
  • Develops annual hotel training plans and prepares monthly reports to the Training Manager
  • Consults with the Training Manager for the coordination of training courses
  • Ensures that all employees receive appropriate orientation, a copy of their job description, and information on HR services
  • Visits on-the-job training sessions of new and existing employees
  • Coordinates and assesses the on-the-job training certification of departmental trainers
  • Ensures the maintenance of training aids, orders training materials and stationery as required for the training office and training courses
  • Ensures all necessary documents are filed or archived
  • Coordinates training with nominated suppliers for courses such as food hygiene and HACCP, arranging delegates, training room, equipment, invoicing, etc.
  • Conducts basic and supervisory to managerial level training such as customer service, interviewing skills, etc., and any other relevant Rixos Hotels and outside courses required
  • Oversees the hotel's training budget on a monthly basis
  • Assists in the selection and training of management and departmental trainees, interns, and work experience placements
  • Conducts interviews for interns, coordinates their placement, and meets with all interns on a monthly basis
  • Ensures employee, supervisory, and management records of training in the Human Resources & Training database are maintained
  • Reviews training policies, procedures, and practices, recommends improvements to management
  • Participates in developing and implementing programs to ensure employee security and safety
  • Monitors present and future trends, practices, and systems in the training field and makes recommendations relating thereto
  • Establishes and maintains effective employee relations
  • Coordinates and communicates training and activities with other department heads and departmental trainers
  • Conducts CAB Committee Meetings
  • Ensures all delegates receive a pre-course brief and post-course evaluation
  • Ensures certification is issued for delegates who attend and complete corporate training
  • Ensures the training notice board is kept up to date with the current calendar and relevant training information
  • Walks the talk – upholds all standards of grooming, behavior, etc., and acts as a role model
  • Implements necessary warnings and departmental training in order to save energy inside the facility
  • Implements responsibilities to eliminate and collect waste properly and reduce environmental pollution
  • Carries out all responsibilities related to quality management and food safety management systems implemented at the facilities
  • Performs all other duties assigned by managers and hotel management not specified in the job description

Requirements:

  • At least a University Degree
  • At least 2 years of related work experience in the Hospitality Industry
  • Sufficient level of English to write reports according to international standards
  • Proficient in MS Office applications
  • Good command of legislation and procedures related to the job and department
  • Candidate should be eligible to work in Egypt

Estimated Salary: Egyptian Pound 120,000 per annum (based on local market conditions)

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