Operations Center Systems Administrator

Há 1 mês


Lisboa, Lisboa, Portugal Claranet Tempo inteiro

We're a fast-moving team of innovators who make the digital world a better place.

Our ambition is to unlock the potential of our digital world, helping organisations everywhere innovate and thrive securely. We bring together talented people and powerful technologies to address customer challenges and build something stronger together.

As a critical member of our Operations team, you'll integrate our internal systems and play a key role in our Lisbon team.

Your Key Responsibilities:
  1. L1 and L2 support on incidents/requests raised by our monitoring systems or reported by customers;
  2. Elevate L3 and above incidents/requests to other teams;
  3. Operate our monitoring systems efficiently;
  4. Perform routine procedures or off-hours scheduled tasks;
  5. Troubleshoot networks and systems.

You'll need:

  • 12th degree (minimum) or University attendance;
  • Previous experience in similar functions;
  • Proficiency in Windows, Unix/Linux, and virtualization environments;
  • Familiarity with structured networks, TCP/IP;
  • Availability for 24/7 shifts;
  • Excellent English language skills.

We value:

  1. Dynamism and initiative;
  2. High sense of responsibility;
  3. Ability to analyze and solve problems;
  4. Strong communication skills;
  5. Easy interpersonal relationships and team spirit;
  6. Ability to achieve results;
  7. Emotional control and stress management.

We offer:

  • Regular professional development;
  • Office facilities for meals and snacks;
  • Regular team-building programs;
  • A friendly and supportive work environment.


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