Game Support Specialist With English And Hebrew

1 dia atrás


Lisboa, Lisboa, Portugal Astrea Recruitment Tempo inteiro

**Company Overview**

A leading global entertainment company seeks dedicated professionals to join their Game Support Advisor Team.

We offer a dynamic work environment, competitive salary, and comprehensive benefits package, including gross monthly salary, technical complement, language complement, and signing bonus.

The successful candidate will be responsible for handling customer inquiries efficiently, developing technical knowledge, and managing administrative tasks.

This is a great opportunity for those who enjoy problem-solving, customer service, and teamwork.

**Key Responsibilities**

Handle customer inquiries via various channels.

Develop and maintain in-depth technical knowledge of products and services.

Manage and log calls accurately, following company procedures.

Handle correspondence and update job-related documents.

**Requirements**

Fluency in Hebrew and English, both written and spoken.

Strong problem-solving and customer service skills.

Ability to work independently and collaboratively.

**Perks**

Competitive gross monthly salary.

Technical and language complements.

Signing bonus and performance-based incentives.

Comprehensive medical and dental insurance.

Generous annual leave and public holiday compensation.

Relocation package and accommodation support.



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