Customer Service Representative
2 semanas atrás
Company Overview
">Blu Selection is a multinational organization renowned for providing exceptional sales and customer service solutions. With a presence in over 80 nationalities, we offer a dynamic international work environment that fosters growth and development.
">About the Role
">We are seeking an experienced Customer Service Representative to join our team in Lisbon. As a key member of our customer service team, you will be responsible for delivering world-class service to our clients, ensuring their satisfaction and loyalty.
">Salary
">The salary for this role is approximately €1,300 gross per month, excluding accommodation, or €950 gross per month including free accommodation in a shared flat with all bills included. In addition, you will receive a relocation package, compensation during training period if successful, and extra perks such as private health insurance, free Portuguese lessons, and career growth opportunities.
">Job Description
">As a Customer Service Representative, your responsibilities will include:
">- ">
- Supporting clients' activities by offering top-notch service to their customers">
- Outbound calls to gain new clients">
- Support for couriers in case of problems">
- Answering incoming queries from customers">
- Identifying issues and providing solutions">
- Ensuring a high level of customer satisfaction">
- Recording data in the CRM system">
- Providing ad-hoc support">
Required Skills and Qualifications
">To succeed in this role, you will need:
">- ">
- A native level of German and at least a B2 level of English">
- Knowledge of the value and impact that a good customer experience can create">
- An attentive listener, comfortable and skillful at communicating with people">
- A drive for excellence and professionalism">
- A willingness to relocate to Lisbon for an international career and life experience">
- A valid Portuguese work permit (required)">
Benefits
">Our company offers a range of benefits, including:
">- ">
- Free accommodation in a shared flat with all bills included">
- Relocation package for international candidates">
- Compensation during training period if successful">
- Private health insurance after 6 months of contract">
- Free Portuguese lessons, cooking classes, sports activities, and social events">
- Portuguese public holidays and 22 days of paid holidays">
- Career growth opportunities">
Living in Lisbon
">Lisbon is a vibrant city with a rich cultural history, delicious cuisine, and a friendly community. As a resident, you can enjoy a warm climate, beautiful beaches, and a unique expat lifestyle.
">Your Future Company
">Blu Selection is a company that takes care of its employees' careers, language skills, accommodation, and social integration. We are committed to providing a supportive and inclusive work environment that fosters growth and development.
">Join Our Team
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