Host, Restaurant Ambassador
3 semanas atrás
**Welcome to Fairmont Royal York**, a luxurious hotel in the heart of Toronto. We're proud to offer an exceptional hospitality experience that's steeped in tradition and infused with modern sophistication.
A Rich History
We've been serving our guests for over 95 years, and during that time, we've become a beloved landmark in Toronto. Our commitment to excellence has earned us a reputation for delivering unparalleled guest experiences.
A Culture of Excellence
We take pride in our dedicated team, who work tirelessly to ensure every guest feels welcome and valued. Our team members are committed to maintaining the highest standards of service, and we encourage them to grow and develop their skills through comprehensive training programs.
Growth Opportunities
We believe in empowering our team members to reach their full potential. That's why we offer exciting career growth paths, mentorship, and a supportive work environment that fosters collaboration and innovation.
About the Role
We're seeking an experienced Host to join our team at Fairmont Royal York. As a Host, you'll be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your responsibilities will include:
- Ensuring the host stand is kept neat and clean at all times
- Providing excellent customer service and responding promptly to guest inquiries
- Having full knowledge of the menu, beverage lists, and promotions taking place in the hotel
- Efficiently tracking all covers in the dining room per station
- Attending pre-shift, weekly, and monthly meetings to ensure open lines of communication between employees
- Participating in health and safety procedures to reduce workplace-related accidents
- Carrying out miscellaneous duties as requested by your direct supervisor
Requirements
To be successful in this role, you'll need:
- Previous work experience in a restaurant or food and beverage setting
- Excellent interpersonal skills and a team player attitude
- Multitasking ability when dealing with high volumes of guest requests
- Excellent computer skills
- Availability to work various shifts, including weekends and holidays
What We Offer
We're committed to providing a comprehensive benefits package that includes:
- Free meals on shift
- Travel discounts at Accor hotels worldwide
- Free dry cleaning for work gear
- Custom learning programs to boost your talents
- Opportunities to join our CSR, Sustainability, and DEI Committees
- Exciting growth paths to unlock new career heights
Salary Range: $45,000 - $60,000 per year, depending on experience.
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