Customer Service Representative in the Travel Industry
Há 5 dias
Job Summary:
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in the travel industry. As a German language support specialist, you will be responsible for providing exceptional customer service to clients via phone, email, and chat.
About Us:
Our company is an international customer experience specialist with a global presence. We work with some of the world's most progressive brands in the travel and tourism industry, delivering exceptional customer experiences on their behalf.
Responsibilities:
- Offer information, solutions, and advice to customers regarding our services.
- Sport opportunities to promote additional services to customers.
- Complete registrations of new product purchases.
- Contribute to a positive customer experience through responsible treatment of each contact.
- Achieve performance targets defined by the project.
- Ensure and participate in the success of the department.
Requirements:
- You have a native level of German and a good level of English.
- You are passionate about the travel and tourism industry.
- You have a professional attitude and strong customer service skills.
- You have excellent listening and communication skills.
- You are willing to learn, develop, and acquire new skills.
Benefits:
- A competitive salary package including meal vouchers and reimbursement of transportation costs.
- Opportunity to collaborate with some of the biggest brands in the industry.
- Fully paid training, professional development, and career evolution.
- The possibility to live in Lisbon, a vibrant city with a rich cultural history.
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