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Travel Industry Customer Service Representative
1 semana atrás
We are seeking a highly skilled customer service representative to join our team at Blu Selection. As a customer service representative, you will be responsible for providing exceptional customer experiences through various communication channels.
- You will handle customer inquiries, resolve issues, and provide solutions to customers regarding our services.
- Identify opportunities to promote additional services to customers, enhancing their overall experience.
- Offer information, solutions, and advice to customers via phone, email, or chat.
- Contribute to a positive customer experience through responsible treatment of each contact.
- Achieve performance targets defined by the project.
- Ensure client satisfaction and a high level of quality.
- You have a native level of German and a good level of English.
- Passion for the Travel and Tourism industry, with studies or experience being a plus.
- Professional attitude and strong customer service skills.
- Excellent listening and communication skills.
