Travel Care Representative for Global Tour Operators
Há 2 dias
Company Overview
We are a leading contact center supporting some of the world's most recognized brands in the online travel industry. Our client, Expedia, is a well-established online tour operator with numerous affiliate companies and a presence in over 60 countries.
Your Role
As a Travel Care representative, you will assist customers with online bookings, telephone sales, and post-travel concerns. You will provide helpful and effective service, answering questions about payment, changes, cancellations, and other issues.
Requirements
- Native-level Italian language skills (spoken and written)
- Good level of English (minimum B2)
- Passion for traveling
- Familiarity with the travel industry (destinations, airlines, hotel chains)
- Contact center experience is a plus
- Proficiency in computer applications, MS Office, and common internet tools
- Excellent communication and interpersonal skills
Benefits
- Stable work and career progression
- Intensive training and integration phase
- Long-term career opportunities
- Health insurance from day one
- Annual complementary return flight to your home country within Europe
- Possibility to live in one of our apartments
- Free organized sport activities and events
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