Travel Care Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

We're seeking a dedicated Travel Care Specialist to support some of the world's most recognized travel brands from our Contact Center in Lisbon, Portugal. This is an excellent opportunity to work with a leading online tour operator like Expedia, providing exceptional customer care and satisfaction.

Responsibilities:

  • Assist customers while booking hotels, holiday packages, and other travel-related services
  • Provide helpful and effective service for both pre-travel and post-travel concerns
  • Offer assistance with questions regarding payment, changes, cancellation, or any other issues

Requirements:

  • Native level of spoken and written Italian (mandatory)
  • Good level of English (minimum B2)
  • Passionate about traveling
  • Familiarity with the travel industry (popular destinations, airlines, hotel chains)
  • Contact Center experience is a plus
  • Good working knowledge of computers, MS Office, and common internet applications
  • Excellent communication skills and interpersonal skills

We offer:

  • Excellent work opportunity in a leading multinational company
  • Stable work and career progression
  • Intensive training and integration phase
  • Long-term career opportunities
  • Health Insurance since day one in the company
  • Annually complementary return flight to your home country (within Europe)
  • Possibility to live in one of our apartments
  • Free organized sport activities and events


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