Travel Care Specialist
Há 7 dias
We're seeking a dedicated Travel Care Specialist to support some of the world's most recognized travel brands from our Contact Center in Lisbon, Portugal. This is an excellent opportunity to work with a leading online tour operator like Expedia, providing exceptional customer care and satisfaction.
Responsibilities:
- Assist customers while booking hotels, holiday packages, and other travel-related services
- Provide helpful and effective service for both pre-travel and post-travel concerns
- Offer assistance with questions regarding payment, changes, cancellation, or any other issues
Requirements:
- Native level of spoken and written Italian (mandatory)
- Good level of English (minimum B2)
- Passionate about traveling
- Familiarity with the travel industry (popular destinations, airlines, hotel chains)
- Contact Center experience is a plus
- Good working knowledge of computers, MS Office, and common internet applications
- Excellent communication skills and interpersonal skills
We offer:
- Excellent work opportunity in a leading multinational company
- Stable work and career progression
- Intensive training and integration phase
- Long-term career opportunities
- Health Insurance since day one in the company
- Annually complementary return flight to your home country (within Europe)
- Possibility to live in one of our apartments
- Free organized sport activities and events
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