Tobacco Industry Specialist
Há 6 dias
Company Overview
TP, a renowned international tobacco and vaping division of Japan Tobacco Inc., seeks talented individuals to join our JTI Customer Experts team. As a key member, you will serve as the primary point of contact for customer requests, representing Japan Tobacco International.
We strive to deliver exceptional customer experiences while fostering a culture of innovation, sustainability, and diversity. By joining our team, you will contribute to shaping the future of our industry.
Job Description
As a Slovenian-Speaking Customer Expert Advocate, your responsibilities will include:
- Providing seamless customer support through phone calls, emails, and chats.
- Responding to inquiries about JTI's products in a timely and professional manner.
- Resolving customer concerns efficiently and effectively.
- Turning every customer interaction into a positive experience.
Required Skills and Qualifications
To succeed in this role, you will need:
- Fluency in Slovenian language.
- Excellent English language skills (written and spoken).
- Previous experience as a customer support representative is an asset.
- Strong communication and problem-solving skills.
- A positive attitude and tech savviness.
Benefits
We offer a comprehensive package that includes:
- Competitive monthly salary.
- Additional benefits such as health care and discounts.
- Fully remunerated training by certified instructors.
- The opportunity to work in a state-of-the-art premises.
Others
This role offers a unique chance to advance your career, develop strong skills, and represent one of the world's leading brands. You will be part of a diverse and inclusive team that values equal opportunities for all employees.
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