Senior Healthcare Coordinator

Há 2 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Are you looking for a challenging role in healthcare management? We have an exciting opportunity for a Senior Healthcare Coordinator at our Cross Border Talents office in Lisbon.

About the Role:

This position involves managing customer interactions, providing personalized support, and ensuring high-quality service. As a key member of our team, you will be responsible for handling contract registration, cancellations, contribution collection, process reimbursements, preparing quotes, and updating customer files.

Your Responsibilities:
  • Customer Support: Provide information on contract guarantees, reimbursements, and all aspects of contract life (subscriptions, amendments, cancellations) mainly by phone or email.
  • Administrative Management: Handle contract registration, cancellations, contribution collection, process reimbursements, prepare quotes, and update customer files.

You will work closely with our local management team to ensure seamless delivery of services. This role requires strong interpersonal skills, excellent listening skills, and a customer-service oriented approach.

We offer comprehensive training, full support in learning our tools and processes, and real growth opportunities. Our dynamic and versatile work environment is ideal for those looking for a respectful and supportive workplace.

Key Qualifications:

  • Bac+2 degree with or without experience in insurance
  • Fluent in French (C2) with a good command of English (B2)
  • Excellent interpersonal skills, great listener, and customer-service oriented
Why Work With Us?

Our company culture values respect, teamwork, and continuous improvement. As a Senior Healthcare Coordinator, you will have the opportunity to grow professionally and develop new skills while working with a talented team.

The estimated salary for this position is €1,100 per month plus a KPI Bonus of 4% of the annual base salary. If you are interested in this role, please apply now.



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