Digital Marketing Specialist

Há 1 mês


Portugal Coremedia Tempo inteiro

At CoreMedia, we're shaping the digital world with innovative projects for international customers. As a Customer Success Manager, you'll play a vital role in delivering maximum value to clients.

Job Summary

We're seeking an experienced Customer Success Manager to join our team in Portugal. In this role, you'll be responsible for translating customer needs and objectives into clear project goals and deliverables aligned with CoreMedia company goals.

About You
  • Experience in a customer-facing role within digital marketing, preferably in customer success or account management;
  • Exceptional interpersonal and communication skills, capable of building rapport and relationships with customers and internal stakeholders;
  • A proactive mindset with a keen interest in questioning 'why';
Key Responsibilities

Your primary focus will be on:

  • Establishing and sustaining robust relationships with clients, serving as a reliable advisor and advocate for their needs and objectives;
  • Developing and maintaining comprehensive project plans to ensure prompt and successful delivery of customer initiatives;
  • Collaborating with internal teams to define project scope, timelines, and resource requirements;
  • Monitoring and reporting on customer success metrics to ensure that CoreMedia is delivering maximum value to clients;
What We Offer
  • An estimated salary of around €60,000 per annum, based on industry standards and your experience;
  • A hybrid working model (remote + office) with flexible working hours;
  • An onboarding program to guide you through all the company's departments;
  • Several amenities and perks, including a unique office space in the historical centre of Porto;
  • All the benefits of a large corporation combined with an informal and friendly environment;
  • A commitment to your development, with a career plan and regular feedback (regular 1-1 meetings and performance reviews);
  • Health insurance.


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