Patient Journey Expert
Há 3 dias
We are looking for a Patient Journey Expert to join our team at Novartis Pharma Schweiz. As a key member of our team, you will be responsible for identifying pain points in patient journeys and developing solutions to address them.
Responsibilities- Pain Points Identification: Analyze customer feedback and market research to identify areas for improvement in patient journeys.
- Solution Design: Develop solutions that meet customer needs and improve their experience.
- Implementation: Collaborate with stakeholders to implement digital solutions that drive business results.
Required Skills and Qualifications:
- University Degree: Economics, Business Administration, Life Sciences, or Digital Marketing.
- Experience: Marketing, Customer Experience, Lean Consultancy, Digital, and Data.
- Leadership Skills: Demonstrable leadership skills and experience engaging with and introducing innovation into HCS.
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