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Há 23 horas
The Solutions Design Lead will drive the development and implementation of innovative solutions at Novartis ACC. This includes leading cross-functional teams to identify and address specific pain points in the patient and customer journey, and deploying solutions that improve the overall customer experience.
Main Deliverables- Solution Portfolio Development: Develop and manage the solution portfolio to ensure the selection of the most appropriate solution for each customer need.
- Solution Implementation: Implement solutions effectively, working closely with stakeholders to ensure success.
- Stakeholder Management: Engage with multiple stakeholders to ensure successful solution implementation and ongoing support.
- University Degree: Bachelor's degree in Business Administration, Economics, or Life Sciences.
- Experience: Proven experience in marketing, customer experience, lean consultancy, digital, and data.
- Leadership Skills: Demonstrable leadership skills and experience engaging with and introducing innovation into HCS.
- Communication: Excellent communication and interpersonal skills.
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