Innovation Deployment Manager

Há 23 horas


Sintra, Lisboa, Portugal Novartis ACC Tempo inteiro
About the Role

The Solutions Design Lead will drive the development and implementation of innovative solutions at Novartis ACC. This includes leading cross-functional teams to identify and address specific pain points in the patient and customer journey, and deploying solutions that improve the overall customer experience.

Main Deliverables
  • Solution Portfolio Development: Develop and manage the solution portfolio to ensure the selection of the most appropriate solution for each customer need.
  • Solution Implementation: Implement solutions effectively, working closely with stakeholders to ensure success.
  • Stakeholder Management: Engage with multiple stakeholders to ensure successful solution implementation and ongoing support.
Requirements
  • University Degree: Bachelor's degree in Business Administration, Economics, or Life Sciences.
  • Experience: Proven experience in marketing, customer experience, lean consultancy, digital, and data.
  • Leadership Skills: Demonstrable leadership skills and experience engaging with and introducing innovation into HCS.
  • Communication: Excellent communication and interpersonal skills.

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