Client Care Specialist with Portuguese Fluency

Há 4 dias


Vila Nova de Gaia, Porto, Portugal TN Portugal Tempo inteiro
Key Responsibilities
  • Provide outstanding customer support to Portuguese-speaking clients via phone, email, and live chat.
  • Respond to client inquiries efficiently and effectively, ensuring high levels of satisfaction.
  • Collaborate with colleagues to share best practices and enhance service quality.
  • Document all client interactions accurately in our CRM system.
  • Assist clients during onboarding, helping them understand our services and tools.
  • Identify client needs and provide tailored solutions to enhance their experience.


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