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Technical Support Specialist

2 semanas atrás

Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Job Summary

We are seeking a Technical Support Specialist to join our team, responsible for providing technical support to customers via phone, email, or social media channels.

Key Responsibilities

  • Provide technical support to customers via phone, email, or social media channels
  • Document relevant case information
  • Assist users with presales, general inquiries, and technical support issues

Requirements

  • A native level of Dutch and at least a B1 level of English
  • Passion for technical support
  • Knowledge of the brand's voice and tone and ability to adapt it for interactions

What We Offer

We provide a comprehensive relocation package, including accommodation in an apartment for up to a year, flight cost reimbursement, and support with paperwork. Additionally, we offer private health insurance from the first day after contract signature and opportunities for career growth within the company.

Living in Lisbon

Lisbon offers a unique opportunity to experience a colourful and vibrant city with a rich cultural history, a warm climate, and a sunny beach life next to the Atlantic. You will be part of a young and international team at a major global player in the market, working with talented individuals from over 80 nationalities worldwide.