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Northern Portugal German Language Expert
1 semana atrás
**Job Description:** Phiture is seeking a skilled and fluent German-speaking customer advisor to join our remote team. As a customer advisor, you will be responsible for providing exceptional customer service to German-speaking clients.
Key Accountabilities:
- Respond to customer inquiries, issues, and concerns in a timely and professional manner
- Collaborate with the team to resolve customer issues and improve overall customer satisfaction
- Work in rotating shifts to ensure continuous support coverage
- Develop and maintain strong relationships with customers to drive loyalty and retention
Essential Requirements:
- Fluency in German (C2 level) is essential
- Intermediate English (B1/B2) for internal communication
- Must be based in Northern Portugal (above Coimbra) to apply
- Previous customer service experience is a plus, but not required
- Strong communication and problem-solving skills
- Availability to work in rotating shifts
Company Benefits:
- Competitive salary package
- Lunch allowance
- Health and life insurance
- Permanent contract with opportunities for growth
