German-Speaking Customer Success
3 semanas atrás
Job Title: German-Speaking Customer Advisor (Remote - Northern Portugal) Location : Remote (Based in Northern Portugal, above Coimbra) Contract Type : Permanent Shift Work : Yes Languages : Fluent in German (C2), Intermediate English Position to be filled ASAP
With hiring bonus of 2,000
We are urgently seeking a German-Speaking Customer Advisor to join our team remotely.
If you're fluent in German (C2), have an intermediate level of English, and are based in Northern Portugal (above Coimbra), this is the ideal opportunity for you
Why This is the Best Opportunity for You: Remote Work : Work from the comfort of your home in Northern Portugal.
Permanent Contract : Stability and long-term career growth with a permanent contract.
Competitive Salary : We offer an attractive salary package that reflects your experience and expertise.
Lunch Allowance : A daily lunch allowance to support your well-being.
Comprehensive Insurance : Access to health and life insurance for your peace of mind.
Shifts : Work in rotating shifts, providing flexibility and variety in your schedule.
Key Responsibilities: Provide exceptional customer service to German-speaking clients via phone, email, and chat.
Handle customer inquiries, issues, and concerns promptly and professionally.
Ensure customer satisfaction through efficient problem-solving and follow-ups.
Work in rotating shifts to ensure continuous support coverage.
Collaborate with the team to enhance the overall customer experience.
What Were Looking For: Fluency in German (C2 level) is essential.
Intermediate English (B1/B2) for internal communication.
Must be based in Northern Portugal (above Coimbra) to apply.
Previous customer service experience is a plus, but not required.
Strong communication and problem-solving skills.
Availability to work in rotating shifts.
Why You Should Apply: Immediate Start : This position needs to be filled ASAP, offering you a fast-track opportunity to join our team
Flexible Work Environment : Enjoy remote work from a beautiful and peaceful location in Northern Portugal.
Career Stability : Permanent contract with opportunities for growth.
Comprehensive Benefits : Competitive salary, lunch allowance, and health & life insurance.
If you meet the above requirements and are looking for a fresh career challenge, apply today and become part of our dedicated and friendly team
Note: Only applicants based in Northern Portugal (above Coimbra) will be considered for this role.
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