German-Speaking Customer Advisor
Há 7 dias
**Job Title:** German-Speaking Customer Advisor (Remote - Northern Portugal)
Overview: Phiture is seeking a highly skilled and fluent German-speaking customer advisor to join our team remotely. As a customer advisor, you will provide exceptional service to German-speaking clients via phone, email, and chat.
Key Responsibilities:
- Provide timely and effective solutions to customer inquiries, issues, and concerns
- Ensure customer satisfaction through efficient problem-solving and follow-ups
- Work in rotating shifts to ensure continuous support coverage
- Collaborate with the team to enhance the overall customer experience
Requirements:
- Fluency in German (C2 level) is essential
- Intermediate English (B1/B2) for internal communication
- Must be based in Northern Portugal (above Coimbra) to apply
- Previous customer service experience is a plus, but not required
- Strong communication and problem-solving skills
- Availability to work in rotating shifts
Benefits:
- Competitive salary package that reflects your experience and expertise
- Lunch allowance to support your well-being
- Access to health and life insurance for your peace of mind
- Permanent contract with opportunities for growth
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