Endpoint Management System Engineer

2 semanas atrás


Lisboa, Lisboa, Portugal Inetum Tempo inteiro
Job Title: System Engineer - Endpoint Management

We are seeking a highly skilled System Engineer to join our team in Endpoint Management. As a System Engineer, you will play a critical role in ensuring the operational IT infrastructure is maintained at the highest standards.

Key Responsibilities:
  • Take ownership of customer issues reported and see problems through to resolution.
  • Maintain optimal level of customer satisfaction and identify all customer issues and recommend appropriate resolution.
  • Good knowledge of endpoint management solutions SCCM & Intune.
  • Knowledge on Application & Desktop Delivery and Application Delivery Controllers (CITRIX, Remote desktop, Azure Virtual Desktop) is a plus.
  • Very good knowledge of Active Directory and group policies.
  • Provide support by researching, diagnosing, and troubleshooting.
Requirements:
  • Passionate about IT and technology.
  • Strong analytical and problem-solving mindset.
  • Strong skills in system management.
  • Customer and people-oriented mentality.
  • Very process and procedures driven.
  • Ability to document processes and procedures in a clear and structured manner.
  • Flexible, willing to learn, dedicated.
  • Capable of handling stressful situations.
  • Driven, determined to solve problems and help customers and colleagues.
  • Capable of working autonomously.
  • Fluent in (technical) English (spoken & written).
About Inetum:

Inetum is a European leader in digital services. Our team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities, and society. Our solutions aim at contributing to our clients' performance and innovation as well as the common good.

We are present in 19 countries with a dense network of sites, and we partner with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by our ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.



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