Lisbon Customer Support Role

Há 5 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service representative for Expedia in Lisbon. As a key member of our client support team, you will be responsible for providing exceptional service to our clients, ensuring their travel experiences meet their expectations.

Responsibilities and Impact

  • Solving issues during the booking process and taking an active role in finding the right booking for clients
  • Providing instructions and following up during the vacation to ensure clients have a smooth and enjoyable experience
  • Managing good and qualified lead generation to expand our clients' network
  • Being responsible for current and expanding the clients' network

Requirements and Qualifications

  • A fluent level of French (a good level of English is a plus)
  • A travel addiction or passion for exploring new destinations
  • Motivation and commitment to work
  • Excellent communication and listening skills

What's in it for You?

  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
  • Full-time employment with rotating shifts (40h/week)
  • Salary conditions: 1040€ gross/month including free accommodation or 1240€ gross/month excluding accommodation
  • For international candidates: reimbursement of initial flight expenses after 9 months, airport pick-up, yearly two-way flight ticket back to home country, help with paperwork and opening a bank account upon arrival


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