Lisbon Based Customer Support Role for Dutch Speakers
Há 4 dias
SmartRecruitments is a leading recruitment company with a global presence, providing innovative recruitment solutions to top companies across various industries. Our mission is to connect talented professionals with like-minded organizations, fostering growth and success for both parties.
Job DescriptionThis customer support role is an excellent opportunity for a highly skilled and motivated individual to join our team in Lisbon. As a customer support specialist, you will be responsible for providing world-class customer service, resolving complex issues, and maintaining a high level of customer satisfaction.
Key Responsibilities:- Provide exceptional customer service to clients through various communication channels.
- Monitor and respond to customer feedback, ensuring prompt resolution and high levels of satisfaction.
- Collaborate with internal teams to achieve set targets and deliver exceptional service quality.
- Stay up-to-date with industry developments and best practices to improve customer support services.
- Fluency in Dutch and proficiency in English communication skills.
- Excellent communication, problem-solving, and interpersonal skills.
- Basic computer knowledge and technical skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Comprehensive relocation support to Lisbon.
- Competitive monthly salary and benefits package.
- Full training provided by certified instructors.
- Opportunities for career advancement and professional development.
- Remote work options with equipment provided by the company.
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