Customer Experience Ambassador in Malaga or Lisbon

Há 7 dias


Lisboa, Lisboa, Portugal Eva Global Tempo inteiro

About the Company

EVA Global is a vibrant and dynamic company that specializes in providing exceptional customer experiences. Our team is passionate about delivering top-notch service and creating a welcoming environment for our customers.

Job Overview

We are seeking a highly skilled Customer Experience Ambassador to join our team in either Malaga or Lisbon. As a key member of our team, you will be responsible for engaging with our customers through various channels, including phone, email, chat, and social media.

Key Responsibilities

  • First Point of Contact: You will be the first point of contact for our customers, providing them with exceptional service and support.
  • Solve and Delight: You will solve problems, offer solutions, and make our customers feel valued and understood.
  • Teamwork: You will collaborate closely with our fantastic team, including Team Leaders, Managers, and our Customer Success Team.
  • Juggle and Excel: You will balance multiple projects with ease and manage different timelines like a pro.

Requirements

  • Multilingual Superstar: Fluent in German and English. Bonus points if you speak another language.
  • Experience Counts: Ideally, you have at least a year of experience in a Contact Center or Customer Service role.
  • Tech-Friendly: Comfortable with Microsoft 365 and excited about cars and electric vehicles.
  • The Ultimate Team Player: Energetic, assertive, and ready to thrive in a fast-paced environment.

What We Offer

  • Dream Location: Enjoy working in beautiful Malaga or Lisbon, cities that combine great weather, culture, and the buzz of city life.
  • Competitive Perks: Attractive salary and opportunities for career progression.
  • Learn and Grow: We provide training to help you become the best in your role and grow within the company.


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