Senior Financial Services Professional

1 semana atrás


Porto, Porto, Portugal Unit4 Nv Tempo inteiro

Company Overview

We are a leading provider of enterprise and business software solutions, empowering people in service organizations to work more efficiently. Our innovative approach focuses on delivering intuitive software that enhances the way people work.

Job Description

As an Accounting/Finance Support Consultant at Unit4 NV, you will be the primary point of contact for customers seeking assistance with IT and business application-related questions. Your responsibilities will include:

  • Processing and resolving cases in a timely and qualitative manner;
  • Investigating, documenting, and escalating application problems to the Application Support team and product department as needed;
  • Providing proactive escalation risk identification and coordinating additional resource requirements to assist with investigations;
  • Handling customer escalations, taking ownership of complex issues, and keeping customers informed of progress.

Required Skills and Qualifications

To succeed in this role, you will need:

  • A Bachelor's degree in Accounting or a related field;
  • Strong communication skills and fluency in Swedish and English (verbal and written);
  • Experience in accounting and processes within an ERP system;
  • Familiarity with Microsoft technologies, workplace processes, and IT infrastructure;
  • Prior experience working with ERP software or related business software is an asset; prior experience in a Customer Service environment is also desirable.

Benefits

As a valued member of our team, you can expect:

  • An attractive salary of approximately $80,000 per year, commensurate with your experience and qualifications;
  • The freedom and autonomy to drive results and grow professionally;
  • A dynamic and enthusiastic team environment where collaboration and knowledge sharing are encouraged;
  • Ongoing support for your personal and professional development;
  • An unlimited vacation policy, allowing you to maintain a healthy work-life balance;
  • The opportunity to participate in the development of international leading software firm.

Additional Information

Please note that this role may require security clearance for customer projects and access to sensitive data, subject to applicable local laws. This may involve background checks and disclosure of personal information, including criminal record declaration, right to work, personal identification, and work history.



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