Clearance Broker Associate Specialist
2 semanas atrás
Job Description
We are seeking a highly skilled Clearance Broker to join our team at Federal Express Corporation Eu. As a key member of our operations team, you will be responsible for ensuring the timely and effective clearance of shipments.
Key Responsibilities:
- Review shipment data to identify customer and regulatory requirements, ensuring accuracy and completeness of documentation.
- Create timely, accurate, and legally compliant clearance declarations using in-house systems.
- Conduct professional calls with customers or government agencies to obtain clarifications when needed.
- Take ownership of routine customer and customs disputes, providing timely resolution.
- Establish and maintain effective customer relationships, highlighting opportunities for customized or alternative services.
Requirements:
- Fluent English (B2 – C1) and Spanish (B2-C1)
- Team player with a can-do attitude
- Customer-focused with excellent communication skills
- Attention to detail and ability to work under tight deadlines
- Task-oriented with good time management
- Good analytical and problem-solving skills
- Able to make independent decisions based on expertise
What We Offer:
- Competitive salary: €50,000 - €65,000 per annum
- Wide array of formal training and on-the-job learning opportunities
- Opportunity to work in a multinational/multicultural environment
About Us:
FedEx is one of the most admired companies and trusted brands year after year. We are committed to diversity and inclusion, creating a global community where everyone is accepted. At FedEx, we put people first, and we are an equal opportunity employer.
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