Clearance Broker Associate Specialist

2 semanas atrás


Porto, Porto, Portugal Federal Express Corporation Eu Tempo inteiro

Job Description

We are seeking a highly skilled Clearance Broker to join our team at Federal Express Corporation Eu. As a key member of our operations team, you will be responsible for ensuring the timely and effective clearance of shipments.

Key Responsibilities:

  • Review shipment data to identify customer and regulatory requirements, ensuring accuracy and completeness of documentation.
  • Create timely, accurate, and legally compliant clearance declarations using in-house systems.
  • Conduct professional calls with customers or government agencies to obtain clarifications when needed.
  • Take ownership of routine customer and customs disputes, providing timely resolution.
  • Establish and maintain effective customer relationships, highlighting opportunities for customized or alternative services.

Requirements:

  • Fluent English (B2 – C1) and Spanish (B2-C1)
  • Team player with a can-do attitude
  • Customer-focused with excellent communication skills
  • Attention to detail and ability to work under tight deadlines
  • Task-oriented with good time management
  • Good analytical and problem-solving skills
  • Able to make independent decisions based on expertise

What We Offer:

  • Competitive salary: €50,000 - €65,000 per annum
  • Wide array of formal training and on-the-job learning opportunities
  • Opportunity to work in a multinational/multicultural environment

About Us:

FedEx is one of the most admired companies and trusted brands year after year. We are committed to diversity and inclusion, creating a global community where everyone is accepted. At FedEx, we put people first, and we are an equal opportunity employer.



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