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Content Moderator in Thessaloniki

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Role Overview

We are seeking a highly skilled Content Moderator to join our team in Thessaloniki, Greece. As a Content Moderator, you will play a crucial role in maintaining the integrity of our online community.

Salary and Benefits

The successful candidate can expect a competitive salary of approximately €25,000 per annum, plus comprehensive relocation support, including assistance with travel and accommodation. We also offer private health and life insurance, meal vouchers, transport allowance, and wellness coaching sessions to help you adjust to your new role and environment.

Job Description

Your primary responsibility as a Content Moderator will be to review and moderate various types of content, ensuring compliance with platform policies. This includes evaluating and scoring content for age-appropriateness, violence levels, sexual content, and political transparency. You will also be required to apply content policies consistently, identifying subtle nuances in digital communication to enforce guidelines accurately.

You will work closely with our team to ensure that our online community remains a welcoming space for all users. This involves participating in wellness programs and training to support your well-being and contribute to the positive community of our team. In addition, you will be responsible for escalating issues through appropriate channels when necessary to maintain performance standards and meet KPIs.

As a Content Moderator, you will be expected to adhere to security and confidentiality measures while handling content and user information.

Requirements

To be successful in this role, you must have fluent Swedish (C1) with strong grammar skills and a good command of English (C1). Previous experience in content moderation, BPO, or contact center environments is preferred. You must also be able to handle sensitive content, which may include explicit or distressing material. A high school diploma or equivalent is required.

Strong interpersonal skills, empathy, and excellent communication skills are essential for this role. Cultural awareness and understanding of political and social situations in Sweden are also highly valued. Finally, you must be able to pass a Criminal background check.

What We Offer

In addition to the competitive salary and benefits mentioned earlier, we offer career growth opportunities and continuous guidance to help you reach your full potential. Our dynamic and multicultural team environment is supportive and positive, providing a great work-life balance and the chance to explore Greek culture.