Financial Recovery Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Story Terrace Inc. Tempo inteiro
About Reachdesk

We are a cutting-edge B2B gift sending platform that enables companies to deliver e-gifts, gifts, and bespoke merchandise to customers, prospects, and employees. Our goal is to build deeper connections with clients through personalized interactions.

Key responsibilities include:

  • Managing and recovering overdue payments while maintaining positive customer relationships through negotiation and communication.
  • Monitoring accounts receivable, identifying overdue payments, and maintaining records of outstanding debts.
  • Negotiating repayment plans with customers and addressing any issues related to billing disputes or account discrepancies.
  • Maintaining accurate records of all contacts, payments, and actions taken to resolve outstanding debts.

The ideal candidate will have:

  • Excellent communication skills in English and experience working in international businesses.
  • 2-3+ years of experience in credit and collections roles, preferably in B2B SaaS environments.
  • Strong analytical skills with attention to detail and the ability to work independently as well as part of a team.


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