Luxury Guest Services Ambassador
Há 6 dias
Silent Living's commitment to excellence is reflected in the high standards we set for ourselves and our team members.
The Booking and Guest Relations Manager is an integral part of our team, responsible for delivering exceptional guest experiences and exceeding expectations.
Key Responsibilities:- Manage reservations and payments efficiently, ensuring accuracy and minimizing cancellations.
- Proactively contact guests prior to arrival to prepare for their stay and address any questions or concerns.
- Welcome guests warmly upon arrival and ensure a smooth check-in process, providing personalized assistance and exceeding expectations.
- Maintain professional and engaging communication with guests even after check-out, offering assistance when needed.
- Inform guests about house services, dining options, and local offerings, consistently aiming to upsell additional revenue opportunities.
- Recommend and organize reservations for restaurants, tours, and local attractions, promoting the local culture and experience.
- Promote all Silent Living houses and programs, building a strong connection with past, current, and future guests.
- Actively listen to guest needs and anticipate their desires to deliver a personalized and memorable experience.
- Act as the central point of communication between guests and staff, ensuring requests and concerns are addressed effectively.
- Analyze guest feedback to identify opportunities for strategic improvements and enhance the overall guest experience.
- Ensure the front desk is organized, presentable, and efficient, providing a seamless check-in and check-out process.
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Luxury Guest Experience Ambassador
Há 2 dias
Lisboa, Lisboa, Portugal Royal Caribbean Group Tempo inteiroJob SummaryThe Luxury Guest Experience Ambassador is a key member of the Guest Relations team, responsible for delivering exceptional service to our discerning guests. This role requires a high level of hospitality, communication, and organizational skills.
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Luxury Suite Ambassador
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Premium Service Ambassador
Há 2 dias
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Luxury Hotel Ambassador
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Guest Experience Ambassador
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Luxury Guest Experience Host
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Luxury Guest Experience Coordinator
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Elite Personal Service Ambassador
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Luxury Guest Experience Manager
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Luxury Dining Service Manager
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Luxury Brand Ambassador
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Guest Relations Ambassador
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Luxury Guest Experience Manager
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Personalized Suite Ambassador
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Guest Experience Liaison
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Luxury Suite Concierge
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Luxury Service Specialist
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Lisboa, Lisboa, Portugal Royal Caribbean Group Tempo inteiroJob Summary: As a Luxury Service Specialist with the Royal Caribbean Group, you will have the opportunity to deliver exceptional service to our esteemed guests. This role requires a high level of attention to detail and a commitment to ensuring every guest's experience is nothing short of memorable.About the Role: The Luxury Service Specialist serves as the...
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Guest Experience Ambassador
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