Technical Support Associate

Há 3 dias


Lisboa, Lisboa, Portugal Minacs Tempo inteiro
About the Role
This exciting opportunity as a Customer Service Representative is part of our Minacs team in Lisbon, Portugal. In this role, you will play a critical part in delivering exceptional customer experiences through innovative solutions and unparalleled expertise. Your responsibilities will include responding to inbound customer requests, documenting relevant case information, and assuring excellent customer satisfaction by assisting users with pre-sales, general inquiries, and technical support issues via multiple channels. You will work collaboratively with other technicians to resolve or properly close help tickets and provide high-quality customer interactions, resolving routine problems related to client products or services.

What We Offer
As a valued member of our team, you can expect a range of benefits and opportunities for career growth and personal development. These include a competitive salary and performance bonus, full-time employment with indefinite contracts, and a range of free learning and leadership development programs. You will also have access to cutting-edge technologies and continuing support to help you succeed.

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