Configuration Specialist/ Technical Support – Health and Benefits Team
3 semanas atrás
About the Role:
Mercer Portugal is seeking a skilled Configuration Specialist/ Technical Support to join our Health and Benefits team in Lisbon.
Key Responsibilities:
- Provide technical support to clients and liaise with Mercer teams to facilitate the setup processes of our benefits management platform.
- Update and revise contents on our internal benefits platform.
- Configure our web application and provide app support to client internal teams.
- Contribute to the maintenance of our platform.
Requirements:
- Previous experience in technical support, helpdesk, or similar roles.
- Intermediate English level.
- Good knowledge of Microsoft tools, PowerPoint, and particularly Excel.
- Excellent interpersonal skills.
- Strong oral and written communication skills.
- Ability to prioritize and handle multiple tasks in a demanding work environment.
- Strong critical thinking and analytical problem-solving skills.
- Tech-driven spirit.
What We Offer:
- A permanent contract and generous benefits package, including pension plan, health, and life insurance.
- Flexible work environment and hybrid work-from-home policy.
About Mercer:
Mercer is a world leader in workplace health and benefits. Our Health and Benefits team provides broking, consulting, and technology support to build the right benefits strategy for businesses and their employees.
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Lisboa, Lisboa, Portugal PT002 Mercer (Portugal) Lda Tempo inteiroAbout the Role:Mercer Portugal is seeking a skilled Configuration Specialist/ Technical Support to join our Health and Benefits team in Lisbon.Key Responsibilities:Provide technical support to clients and liaise with Mercer teams to facilitate the setup processes of our benefits management platform.Update and revise contents on our internal benefits...
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Lisboa, Lisboa, Portugal PT002 Mercer (Portugal) Lda Tempo inteiroAbout the Role:Mercer Portugal is seeking a skilled Configuration Specialist/Technical Support to join our Health and Benefits team in Lisbon.Key Responsibilities:Collaborate with clients and internal teams to facilitate the setup and maintenance of our benefits management platform.Update and revise content on our internal benefits platform.Configure and...
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