Concentrix Service Representative

Há 2 dias


Lisboa, Lisboa, Portugal Top Language Jobs Tempo inteiro

Welcome to Concentrix, a global leader in technology and services. As a Customer Service Representative, you'll be part of a talented team that empowers top brands to achieve their goals.

Your primary objective will be to deliver outstanding customer service, meeting performance targets and exceeding client expectations. You'll work closely with clients to understand their needs and provide tailored solutions.

Career growth and development are essential at Concentrix. We invest in our people, offering comprehensive training, and nurturing talent from within. Many of our managers and leaders have started their careers as Customer Service Representatives.

Key responsibilities include:

  • Communicating with clients to resolve queries and provide information
  • Processing transactions and managing policy changes
  • Indexing and archiving documents electronically
  • Handling claims and cancellations

To succeed in this role, you'll need:

  • Strong German language skills (C2) and fluency in English (B2)
  • Previous customer experience (an advantage)
  • Excellent communication and problem-solving skills
  • A proactive, self-motivated, and collaborative approach

We offer a supportive work environment and a range of benefits to enhance your career and well-being:

  • Flexible contracts and competitive salaries
  • Performance bonuses and referral incentives
  • State-of-the-art facilities and equipment
  • Ongoing training and professional development


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